Windscreen Insurance Claims Made Simple
Wondering whether your insurance covers a windscreen repair or replacement? You're not alone, it's one of the first things most people ask us.
Give us a call and we'll talk you through it. If you're covered, we'll deal with your insurer directly so you don't have to spend your afternoon on hold.
We Deal With Your Insurer Directly
Fast Turnaround, Even Through Insurance
Fair Pricing if You're Not Claiming
How a Windscreen Insurance Claim Works With Us
If you've got fully comprehensive insurance, the process is straightforward. Have your insurance certificate or policy details ready when our fitter arrives. We'll take those details and contact your insurer directly to confirm cover and handle the paperwork on your behalf.
You don't need to call your insurer yourself, sit on hold, or fill out separate forms. We sort that side of things so you can get on with your day while the repair or replacement happens.
Once everything's confirmed, we'll carry out the work as normal, whether that's a chip repair or a full replacement, at your home, your work, or wherever suits you.
Will I Have to Pay an Excess?
Some insurance policies include an excess for windscreen claims. This is set by your insurer, not by us, so it varies depending on your specific policy.
If your policy does have an excess, this is payable at the time of the repair or replacement. We'll let you know what to expect once we've confirmed your cover with your insurer, so there are no surprises on the day.
If you're unsure whether your policy includes an excess, your policy documents or your insurer will be able to confirm this before you even call us.
What If I Don't Have Comprehensive Cover?
If you're on third party cover, or you'd rather not make a claim, that's completely fine. We charge fair, competitive prices for customers paying directly, with no pressure to go through insurance if it doesn't make sense for you.
We'll always give you a clear price before any work begins, so you know exactly what you're paying and why.
Does Claiming Affect My No-Claims Bonus?
This depends entirely on your insurer and the specific terms of your policy. Some insurers treat windscreen claims separately from other claims and don't affect your no-claims bonus, while others may handle it differently.
The best way to know for certain is to check your policy documents or ask your insurer directly before you claim. We're happy to help with the windscreen side of things, but the no-claims question is one only your insurer can answer with certainty.